Tag Archives: users

Barriers to adoption

Why the benefits of innovation are not necessarily enough to overcome the barriers to adoption

Posted in product definition | Also tagged , , | 3 Comments

Sketching User Experiences

A review of Bill Buxton’s book

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Has Dyson lost his way?

Fulfilling unmet needs is not enough

Posted in product management | Also tagged , | 12 Comments

The road to salvation for “Pants 2 You”

How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience.

Posted in coaching | Also tagged , | 3 Comments

Tell me a story

Customer stories that get your team into the mind of the customer

Posted in product definition | Also tagged , , | 3 Comments