The user interface gets very personal
Why the benefits of innovation are not necessarily enough to overcome the barriers to adoption
A review of Bill Buxton’s book
Effectivus gets to be a grumpy damp squib ‘cos he didn’t get to go to Vegas
How often is your use of a product frustrated by some little detail?
How companies turn their back on gold plated commercial opportunities
No product specification survives first contact with the user
Why uncertainty and indecision are natural in the new product development process
Customer stories that get your team into the mind of the customer
Is our increasingly sophisticated and smart software products making our users more stupid?