Don’t touch me there!
The user interface gets very personal
Barriers to adoption
Why the benefits of innovation are not necessarily enough to overcome the barriers to adoption
Sketching User Experiences
A review of Bill Buxton’s book
Effectivus’s predictions for 2010’s technology products
Effectivus gets to be a grumpy damp squib ‘cos he didn’t get to go to Vegas
The devil in the detail of product design
How often is your use of a product frustrated by some little detail?
We don’t make that sort of product here
How companies turn their back on gold plated commercial opportunities
What is a product specification?
No product specification survives first contact with the user
There is a hole in my product
Why uncertainty and indecision are natural in the new product development process
Tell me a story
Customer stories that get your team into the mind of the customer
Are We Making Our Users Google Stupid?
Is our increasingly sophisticated and smart software products making our users more stupid?