The road to salvation for “Pants 2 You”
How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience.
Barnacle, Billow or Barnard’s Star
Feature bloat and Mrs Armitage’s bicycle
Shine Your Shoes? Go Barefoot!
Picking new staff can be difficult, especially if you rely on the irrelevant details to sift and sort.
Be Careful What You Wish For…
…or why the most obvious questions are oft ignored