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Tag Archives: users
Barriers to adoption
Why the benefits of innovation are not necessarily enough to overcome the barriers to adoption More
Sketching User Experiences
A review of Bill Buxton’s book More
Has Dyson lost his way?
Fulfilling unmet needs is not enough More
The road to salvation for “Pants 2 You”
How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience. More
Tell me a story
Customer stories that get your team into the mind of the customer More
Adhocism: power to the people
Why we should set our users free. More
Are We Making Our Users Google Stupid?
Is our increasingly sophisticated and smart software products making our users more stupid? More






