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Tag Archives: culture
Obvious in hindsight
Why are ideas valued so lightly? More
Skin deep customer focus
Is your customer focus two faced? More
Hippocratic Oath for Product Managers
If Harvard MBAs have started taking an oath to ‘serve the greater good’ isn’t it time that Product Managers jumped on the bandwagon? More
The road to salvation for “Pants 2 You”
How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience. More
“Pants 2 You” is a poor customer message
Why corporate culture and individual employee behaviour has to be compatible with understanding and empathising with your customers. More