Comments on: Has Dyson lost his way?

By: Chris

Chris — Wed, 28 Oct 2009 17:57:34 +0000

Thanks Sridhar,
I agree that “cool” certainly has a value as does a brand associated with luxury products, but I don’t think they are the same.
I also think Dyson fail to hit either the cool or the luxury target.
Luxury car, luxury handbag, luxury wine, luxury desk fan?
Nope, sorry!

By: Sridhar Oruganti

Sridhar Oruganti — Wed, 28 Oct 2009 07:01:03 +0000

Agreed. But ofcourse there’s the ‘unmeasurable’ need for ‘cool’ products. If not there wouldn’t have been the need of luxury segments in most product lines.

By: Chris

Chris — Tue, 27 Oct 2009 14:16:12 +0000

Thanks for contributing Megyn,
I like their products too, and I want them to succeed. We need better designed products and it looks to me like the Dyson fan is way better than that horrible cheap plastic thing I found. But is that really a $300 benefit?

By: Chris

Chris — Tue, 27 Oct 2009 14:14:34 +0000

Thanks Saeed.
You make a really good point about being able to fail – I think it is so important that people feel they can do that when developing a product. We do need to be well connected with our market to spot a failure before it actually reaches the market though. That then leads onto the whole issue of how to spot a success, which few, including me, can do reliably.
I need to think some more on that topic…

By: Chris

Chris — Tue, 27 Oct 2009 14:11:45 +0000

Thanks Andy.
No way am I suggesting that some of Dyson’s products work, just that after the early success of making a “better” vacuum cleaner, they’ve rather lost their way. I’m also not suggesting that good design is not of great value – it is. Nor, that innovation and invention are not good – they are vital. But, we do need to make sure that we contribute something, something that benefits people’s lives in some way, otherwise what is the point?

By: Chris

Chris — Tue, 27 Oct 2009 14:09:01 +0000

Thanks Travis.
And before Kamen came another great UK inventor; Sir Clive Sinclair. Produced a series of really great electronics products and then demonstrated he had no idea of what people wanted in terms of transport by creating the Sinclair C5. Doh!

By: Travis Jensen

Travis Jensen — Tue, 27 Oct 2009 00:51:26 +0000

This seems like a classic product management problem. I’ve seen many software companies do the same thing: they become so concerned with what they CAN build, that nobody stops to ask what they SHOULD build. It seems to be worse in companies that managed to luck out with a strong commercial success of a technological wonder.

I would argue that Dean Kamen (inventor of the Segway) fell into that trap as well.

By: Andy B

Andy B — Mon, 26 Oct 2009 23:49:58 +0000

” know that I find buffeting unpleasant, but only when my Bloody Mary ends up in my lap at 30,000ft.”

Indeed.

When I first read this, I thought that perhaps Dyson had created a silent fan, or a fan that used a fraction of the power.

I was quite disappointed to discover that it pushed the air the old fashioned way, albeit in a cunningly reworked version of the ‘air hockey’ game from the arcades of my youth.

Since the Dyson is flapping about in the air squawking and fluttering, I may as well take another couple of pot shots at it.

That airblade hand drier… Nobody reads the instructions, so it ends up being a rather noisier version of the ‘world dryer’ but just as ineffectual. I also wonder where all those drops of water end up at the bottom of the machine. Is there a smelly reservoir of hand slime at the bottom of each machine? And it can’t be too long before someone puts their willy in one…

Then there’s the contrarotating washing machine. I did like some of the principles of this machine. Firstly, it could take a much larger load without the machine occupying more space. Secondly, it claimed to avoid the ‘knotted clothing’ effect. Unfortunately, apart from the cost, they apparently didn’t work that often. We often forget that the most important thing about a washing machine is that it must never break down.

Ok I admit that we have a dyson cleaner, and it just works. Damn!

By: Chris

Chris — Mon, 26 Oct 2009 09:26:11 +0000

Thanks John.
Respect the size of your kitchen – I’ve seen it, and yes space saving has to be a good thing, but I think the difference between a round kettle and a square one will not be enough!

By: Saeed Khan

Saeed Khan — Mon, 26 Oct 2009 06:06:10 +0000

I tend to agree. I’ve blogged about (and own) a Dyson vacuum and like it a lot. It really works well and is well designed.

My doctor’s office has a Dyson airblade hand dryer in their bathroom. It’s a cool device, but i’ve seen similar hand dryers made by other companies.

I had heard about the Contrarotator, but hadn’t really looked into it.

I agree that at hundreds of dollars (I live in Canada), the Air Multiplier is a real expensive fan. I had never thought about “buffeting” much. I was more concerned about the force of the air blower papers off my desk. I doubt the Air Multiplier addresses that issue.

Maybe Dyson isn’t really out of touch, but simply the process of invention and product development requires failure in order to bring success. For every Dyson Vacuum, there will be several Contrarotators and the like.

Time will tell if the AM is a hit or a miss. The question I would ask is whether the lack of blades and thus lack of surrounding cage, gives it application in places where traditional fans aren’t usable.