Monthly Archives: June 2009

Hippocratic Oath for Product Managers

Posted on June 29, 2009 by Chris

If Harvard MBAs have started taking an oath to ‘serve the greater good’ isn’t it time that Product Managers jumped on the bandwagon? More →

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The road to salvation for “Pants 2 You”

Posted on June 22, 2009 by Chris

How to change ‘Pants 2 You’ into a customer focussed organisation which is honest and open in its approach to improving the customer experience. More →

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“Pants 2 You” is a poor customer message

Posted on June 14, 2009 by Chris

Why corporate culture and individual employee behaviour has to be compatible with understanding and empathising with your customers. More →

Posted in inform | Tagged , , , | 7 Comments

The art of writing very little

Posted on June 8, 2009 by Chris

A picture may be worth a thousand words, but how do you describe it in just 30? More →

Posted in inform | Tagged , , , | 13 Comments