Comments on: When is a Feature Request a Customer Requirement? http://effectivus.com/2009/03/when-is-a-feature-request-a-customer-requirement/ helping technology companies create products that delight Tue, 31 Jan 2012 14:04:44 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Chris http://effectivus.com/2009/03/when-is-a-feature-request-a-customer-requirement/#comment-30 Chris Tue, 24 Mar 2009 13:30:41 +0000 http://effectivus.com/?p=429#comment-30 Thanks Stewart, fair comment, a pretty off beam title for the post, I think simpler might have been better. Glad you enjoyed the rest of the piece. Thanks Stewart, fair comment, a pretty off beam title for the post, I think simpler might have been better. Glad you enjoyed the rest of the piece.

]]> By: Stewart Rogers http://effectivus.com/2009/03/when-is-a-feature-request-a-customer-requirement/#comment-29 Stewart Rogers Tue, 24 Mar 2009 12:50:03 +0000 http://effectivus.com/?p=429#comment-29 This was a decent story, once I settled from the title. For me... feature request, customer requirement, enhancement request, etc. are all synonyms. They all get translated into problem statements and then product requirements. So I believe you meant to say "When is a Feature Request a Product Requirement?" Despite that, this was a great little story and I chuckled when you said “we can’t do that, why would you want to?” -- I think that daily. Stewart This was a decent story, once I settled from the title. For me… feature request, customer requirement, enhancement request, etc. are all synonyms. They all get translated into problem statements and then product requirements. So I believe you meant to say “When is a Feature Request a Product Requirement?”

Despite that, this was a great little story and I chuckled when you said “we can’t do that, why would you want to?” — I think that daily.

Stewart

]]>